Privacy Policy

Tru never connects to your bank, never asks for account numbers, and never sells your data. The bills and paydays you enter stay on your own device unless you choose to sign in.

Your plan. Bill names, amounts, due dates and pay dates you type into the planner are stored in your browser on your device.

Your account. If you sign in, we store your email address so we can send the sign-in link and keep your Tru Plus access working across devices.

Billing. If you subscribe, our payment processor (Stripe) handles your card. We never see or store card numbers. We keep your subscription status, plan, renewal dates and payment records for accounting and support.

Optional survey answers. If you complete the short questionnaire, we store your first name, email, the answers you chose and whether you agreed to product emails.

AI advisor. When a Plus member uses the advisor, a summary of the plan they entered is sent to our AI provider to produce the answer. It is not used to train models and is not stored as a permanent record by Tru.

We use your information to run the planner, keep your subscription active, answer support requests, send required billing emails (welcome, renewal, failed payment, cancellation) and, only if you agreed, occasional product updates. You can unsubscribe from product updates at any time.

We do not sell your personal information and we do not share it for advertising.

Only service providers who help us operate Tru: our hosting and database provider, our payment processor (Stripe), our email delivery provider and our AI provider. Each is bound to use the data only to provide their service to us. We may also disclose information when required by law.

Account and subscription records are kept while your account exists and afterwards only as long as tax and accounting rules require. Survey answers are kept until you ask us to remove them.

You can delete your account at any time from the Account page — this cancels active billing and removes your account. You can also ask us to access, correct or delete your information by emailing hello@trytru.app. Clearing your browser data removes the plan stored on your device.

Tru is not intended for anyone under 18 and we do not knowingly collect their information.

If this policy changes in a meaningful way we will say so on this page and, where appropriate, by email. Questions: hello@trytru.app.